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PRIVACY POLICY

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Jaycottz Online Prviacy Policy Topics:

  • What data do we collect?

  • Why do we collect Non-personal and Personal Information?

  • How do we collect your data?

  • How do you store, use, share and disclose your site visitors' personal information?

  • How do you communicate with your site visitors?

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Our company collects Personal Information such as name and email address. Also, where applicable items such as phone number.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and website support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we collect your data?

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

 

Our Company may also receive your data indirectly from Wix.com, website affiliates, or social media via ads and analytics.

How do you store, use, share and disclose your site visitors' personal information?

Jaycottz Online is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Collecting data allows us to process your order and manage your account. Email you with special offers on other products and services we think you might like. If you no longer wish to be contacted for marketing purposes you can unsubscribe from our mailing list found on the bottom of any email from us. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our website rules, applicable national laws, and any agreement we may have with you. For these purposes we will contact you via email/website live chat (unless otherwise stated).

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us here on our Jaycottz Online website.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. You should receive a banner pop-up upon first entering the website notifying you of cookie collection and your agreement to it. A link of our Privacy Policy has been attached for convenience at the time. 

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • To ensure our platform is secure and safe to use.

  • Keeping you signed in.

  • To identify registered members (users who registered to this website via signing up).

  • Fast tracking many processes to provide a better user experience for our customers and visitors.

  • Understanding how you use our website.

  • To speed up processing and sending information through/on the website.

  • To monitor and analyze the performance, operation and effectiveness of Jaycottz Online and Wix's platform.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising/Marketing – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company may share some limited aspects of this data with third parties for advertising/marketing purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our Privacy Policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 March 2021.

How to contact us?

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via live chat or Contact Us.

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